Contact Us

Visitor Center and Gift Shop

113 Great Buffalo Trace
Franklin County
Frankfort, KY 40601

For questions about Tours and Tastings:

Email: visitorcenter@buffalotrace.com
Phone: (800) 654-8471

For questions about your order, shipping, or our Online Gift Shop:

Email: ordersupport@buffalotrace.com
Phone: (855) 915-5598

For questions about the Gift Shop at the Distillery:

Email: giftshop@buffalotrace.com
Phone: (800) 654-8471 or (502) 696-5926

Buffalo Trace Distillery Tours & Tastings

Distillery Hours

Monday - Saturday: 9 a.m. - 5:00 p.m.
Sunday: 11:00 a.m – 5:00 p.m.

Buffalo Trace Distillery is closed Easter Sunday, Thanksgiving Day, Christmas Day, and New Year's Day. The distillery closes at 3 p.m. on Christmas Eve.

Gift Shop Hours

Monday - Saturday: 9 a.m. - 5:00 p.m.
Sunday: 11:00 a.m – 5:00 p.m.

Buffalo Trace Distillery is closed Easter Sunday, Thanksgiving Day, Christmas Day, and New Year's Day. The gift shop closes at 3 p.m. on Christmas Eve.

Photography Guidelines

Click here to view information on our Photography Guidelines

Charitable Donations

Buffalo Trace Distillery is committed to assisting non-profit organizations in their fundraising activities. If you would like to be added to our list of charities for future consideration, please sign-up below.

Charity Sign-Up

Stay In the Know

Want to hear more about what’s happening at Buffalo Trace Distillery? Sign up for our newsletter, Happenings at the Trace.

Keep Informed

For questions, comments, information on where to purchase our products, or other inquiries, please contact us at (866) 729-3722 or info@buffalotrace.com.

We love to hear from you!

Buffalo Trace Distillery
113 Great Buffalo Trace
Frankfort, KY 40601

Distillery and Gift Shop Hours
Mon-Sat 9:00am-5:00pm EDT
Sunday 11:00am-5:00pm EDT

Buffalo Trace Distillery is closed Easter Sunday, Thanksgiving Day, Christmas Day, and New Year's Day. The distillery closes at 3 p.m. on Christmas Eve.

Get Connected